REFUNDS & EXCHANGES

AT HERMOSA EVENING | BOUTIQUE COLLECTION, WE AIM TO PROVIDE THE BEST SHOPPING EXPERIENCE FOR OUR CUSTOMERS. PLEASE CAREFULLY REVIEW OUR REFUND AND EXCHANGE POLICY BELOW:

REFUND POLICY FOR NON-SALE ITEMS:

• CREDIT NOTE ONLY: REFUNDS FOR NON-SALE ITEMS ARE ISSUED AS A CREDIT NOTE FOR FUTURE PURCHASES.

• TIMEFRAME: CREDIT NOTE REQUESTS MUST BE MADE WITHIN 7 DAYS FROM THE DATE OF PURCHASE.

• CONDITION: ITEMS MUST BE RETURNED IN THE SAME CONDITION AS SOLD, WITH NO SIGNS OF WEAR, DAMAGE, OR ALTERATIONS.

• REQUIREMENTS: TO PROCESS A CREDIT NOTE, THE ORIGINAL TAG AND PURCHASE SLIP/INVOICE MUST BE PROVIDED. IF EITHER THE TAG OR THE SLIP/INVOICE IS MISSING, WE WILL BE UNABLE TO ISSUE A CREDIT NOTE OR PROCESS AN EXCHANGE.

EXCHANGE POLICY FOR NON-SALE ITEMS:

• EXCHANGES ARE PERMITTED UNDER THE SAME CONDITIONS AS CREDIT NOTES (ITEM MUST BE IN THE ORIGINAL CONDITION WITH THE TAG AND SLIP/INVOICE).

• EXCHANGES CAN ONLY BE MADE WITHIN 7 DAYS OF THE PURCHASE DATE.

SALE ITEM POLICY:

• FINAL SALE: ALL SALE ITEMS ARE CLEARANCE ITEMS AND ARE SOLD ON A NO REFUND OR EXCHANGE BASIS.

• NO EXCEPTIONS: SALE ITEMS CANNOT BE RETURNED, EXCHANGED, OR REFUNDED UNDER ANY CIRCUMSTANCES. THEY ARE PURCHASED AS IS.

THANK YOU FOR CHOOSING

HERMOSA EVENING | BOUTIQUE COLLECTION